We survey each of our framing
customers after they have picked up their completed work
from us. We ask them all the same 4 questions
Are
you satisfied with your framing?
Were you happy with the service provided?
Do you have any feedback on how we could
improve?
If you are a new customer, how did you find
out about us?
Here is a random selection
of some recent returns
Leave
your own feedback here...
Are
you satisfied with your framing?
"I was a completely
satisfied customer. The time it took you was amazing, when
the frame I choose was not in town - we found an alternative
quickly. You did really well to stretch a painting that
was pretty crinkled!
Thanks so much"
- Sally
"Yes I am very
happy with the framing of my Ingrid Windram and have had
several complimentary remarks so far. Thanks also for the
repair of my old picture frame which Chris would not take
any payment for - very generous - I will be back to have
some appropriate photo installed in there before long. Service
and time spent choosing the frame was all satisfactory."
- Steve
"Yes I was very
satisfied with the framing and the service, as to improving
I can not think of anything as you do it all too well."
- Maureen
Top
Were
you happy with the service provided?
"Yes, Tina knew
her stuff, took her time and got everything just the way
we wanted it done. Good job, excellent service."
- Anonymous
"I would not hesitate
to recommend your business to anyone looking for framing,
and will happily return when I have another pic to frame!"
- Denise
"With regard to
your email regarding service from the Art House. I was extremely
happy with the service from Chris. It was prompt, and exactly
what I wanted. I would recommend your business to everyone."
- Wendy
"We are very satisfied
– your framing and mounting work is of excellent quality,
the pictures and certificates are made to look more than
what they were and the cost of the work was reasonable."
- Vic
"Was very happy
with everything. My friend loved it for her 30th, so thanks.
Service was great as I dropped it in that morning and picked
it up later that day."
- Emma Jo
"We are certainly
pleased with the framing that you had done for us."
-Russell
"Your service was
punctual and professional."
- Russell
"Service was professional
and friendly."
- Catherine
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Do
you have any feedback on how we could improve?
"No feed back all
was good for me and will continue to have my work done by
your business. thank you."
- Phill
"Not really as the
staff were great, helpful and were happy to deliver a large
piece I was unable to transport in my car."
- Catherine
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If
you are a new customer, how did you find out about us?
"(i) you were recommended
where I purchased the works, and (ii) advised at a local
gallery."
- Catherine
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